A Little Less Vacation Now, Please . . .

by wjw on November 22, 2011

Despite at least four visits by Comcast’s highly-trained technicians, the Internet connection remains mostly down.  I can get email (over time), and respond to it (over time), but anything more serious than that is pretty much impossible.

I’m growing a little bored with my vacation.

This afternoon I went to the local library to grab some wireless and upload some things that needed uploading.  Unfortunately the library, too, employs Comcast, and Comcast was down.

I suspect the problem is not confined to my street.  Possibly there is a hemorrhagic fever-like virus raging through the bowels of Comcast.  Or not.

Or I’m just cursed.  Whatever.

ComcastMark November 22, 2011 at 9:40 pm

I am sorry for the trouble. I can reach out to my contacts to have the problem looked into. You can contact me, provide your info and a link to this page so that I can assist further.


Mark Casem
Comcast Corp.
National Customer Operations

Ralf The Dog. November 22, 2011 at 10:36 pm

ComcastMark, as Mr. Williams is a famous author with armies of evil stalkers following his every movement to get a hint about his next book, I don’t think publishing anything more than a public email address or a throw away cell phone would be a good idea.

ceruleanember November 24, 2011 at 12:44 am

Just like you called it, real time. Thanks for sharing.

Shash November 24, 2011 at 1:45 am

Perhaps it’s a plague that has infected buried cables. My Charter connection has been out an in as well.

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