Technician Fail

by wjw on December 1, 2011


So today we had the sixth and seventh Comcast technicians come to restore my broadband Internet.  The sixth dug a trench in my side yard.  The seventh climbed a pole to install some kind of booster.

They really are trying, folks.

In neither case did the fix last more than a few minutes.

My amusement grows ever more wry.

ComcastMark December 1, 2011 at 9:55 pm

7 is a lot. I work for Comcast I’d like to help. Please feel free to contact me, provide your info and a link to this page if you are interested in my help.

Sorry for the trouble.

Mark Casem
Comcast Corp.
National Customer Operations

wjw December 2, 2011 at 5:10 am

Thanks for the offer. I’ll be away from home for the next few days, and if things haven’t cleared up by then, I’ll definitely be in touch.

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