Since I’m vaccinated and the world is opening up again, I’m busy trying to tick off all the items on my to-do list that were delayed by the pandemic. And I’m not getting a lot of help.
I think that people who have been in lockdown have just forgotten how to do their jobs. The people who were in the trenches for the last year, working their regular jobs in the face of the pandemic, are still as competent as ever they were, but those lucky enough to spend their time at home have just lost their job-skill reflexes. I’m having to tell people how to do their work, and it’s not fun for either of us, especially when they flat refuse to do what’s necessary. I’m not asking them to do anything hard, I’m not asking them to do anything illegal, I just want them to do their work. Make that appointment, will ya? So I can give you money. What? You won’t? What?
I spent hours on the phone with people today with no result, which means I’m going to have to get on the phone tomorrow and do it all over again.
And it’s not just one set of people that are the trouble, it’s practically everyone I’m dealing with. It’s nuts.
It also occurs to me that a lot of the assistants are still working from home, which means their supervisors have no way to actually supervise them and make sure they’re doing their jobs— no way, that is, until the customers all evaporate, at which point the problem will become obvious.
I had so many other things I needed to do today, some of which might have been pleasant, but no. I fume and I hector and I argue, and I really don’t enjoy being that guy. But be that guy I must.
